National Sales Manager
Company Name:
Destination Hotels & Resorts
National Sales Manager
Property Stowe Mountain Lodge
Company Introduction Destination Hotels & Resorts began in 1972 with the development and management of condominium resorts. Since then, we have grown to become consistently ranked as one of the top ten hospitality & property management companies in the country (ranked by Hotel Business Magazine) with more than 9,300 employees, over 9,600 hotel rooms and condominium units, and more than $2.2 billion in assets under management. We are a wholly owned subsidiary of Los Angeles-based Lowe Enterprises, a privately-held, national real estate organization active in commercial and hospitality property management investment, and development. Since its inception, Lowe has been responsible for more than $16 billion in assets nationwide.
Destination Hotels & Resorts fosters a creative, entrepreneurial and energetic work environment where people come to work and have the opportunity to make personal contributions to the business in which they work. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization, while accepting full responsibility and accountability. Your role will be integral to the success of meeting our clients expectations and the continued growth of the company. We strive to create a work place culture that values family, work life balance, and community. We help develop our associates and provide support for them to be professionally successful and to have future growth opportunities predicated on that success.
Property Introduction Stowe Mountain Lodge , the newest preeminent mountain resort to open in New England in more than 50 years, has expanded boasting more than 300 tastefully appointed accommodations. Surrounded by 2,000 acres of environmentally protected pristine Vermont land, Stowe Mountain Lodge offers a luxurious, four-season resort experience amidst a quintessential and historic New England setting. World-class services and five-star amenities greet guests, such as spacious guest-rooms with breathtaking mountain vistas, a 21,000 square foot spa and wellness center, an 18-hole Bob Cupp wilderness golf course and an artisan-inspired restaurant featuring farm-to-table seasonal cuisine. In addition, Stowe Mountain Lodge provides the perfect base camp for unlimited year-round alpine adventure. Located ski-in/ski-out to Stowe Mountain Resort featuring the legendary Front Four ski terrain, the Lodge has helped bring Stowe back to its glory as the ski capital of the East. This extraordinary address is also home to other world-famous recreational activities such as hiking and snow-shoeing excursions led by an in-house experts, mountain biking, horse-drawn carriage rides, and farm-to-table cooking demonstrations with the Solstice Executive Chef. A bustling pedestrian esplanade boasts high-end shops and boutiques, a performing arts center and breath-taking views of the mountain.
Job Description
JOB OVERVIEW
To increase hotel revenue by assisting in the development and implementation of solicitation programs in line with the hotel financial objectives and targets. The Sales Manager generates business from the market segments in assigned personal territory.
ESSENTIAL JOB FUNCTIONS
Establish and maintain active working partnerships with the sales & reservations departments of key Travel Partners.
Initiate and implement sales promotional programs with travel partners
Broaden productive client base and increase awareness of hotel.
Conduct personalized sales campaigns within designated territory to promote the hotels, programs, packages and special promotions.
Coordinate and participate in trade shows / seminars aimed at hotel target markets.
Maximize exposure through creative promotion both during and pre /post event.
Aggressively solicit and follow up on leads generated.
Actively participate in key trade & business associations to generate business leads and increase hotel visibility.
Preparation and presentation of business proposals, which meet clients'' needs and expectations and provide alternatives.
Follow up on group business (pending, tentative and booked) to ensure client satisfaction and materialization at hotel.
Keep abreast of market trends, competitor''s activities and guest/client feedback.
Respond to all correspondence to clients.
Make sales calls.
Make sales presentations
Manage key accounts.
Attend, participate and/or lead pre-convention meetings
Greet guests during events.
Monitor office administrative support personnel.
Train others in the Sales Call Process.
Understand room types, rate and codes.
Make room reservations.
Conduct site visits.
Attend trade shows.
Entertain clients.
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Maintain complete knowledge of correct maintenance and use of equipment.Use equipment only as intended.
Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Greet guests during events.
Maintain positive guest relations at all times.
Resolve guest complaints, ensuring guest satisfaction.
Access all functions of computer
Answer telephone.
Make telephone calls to specified individuals as requested by the Director of Sales and Market.
Prepare correspondence, memos, proposals, contracts and reports.
Document all guest requests/complaints and communicate such to respective personnel for proper handling.Follow up on guest satisfaction.
Maintain confidentiality and security of specified hotel information, correspondence, reports and files.
Create Sales/Press kits
Required Qualifications
College degree.
3
years Hotel Sales Manager experience.
Strong managerial and supervisory skills.
Compute accurate mathematical calculations.
Fluency in English both verbally and non-verbally.Ability to:
communicate in a clearly and affectively with guests, clients and co-workers in both written and verbal forms.
perform job functions with attention to detail, speed and accuracy.
prioritize and organize.
be a clear thinker, remaining calm and resolving problems using good judgement.
follow directions thoroughly.
understand guest s service needs.
work cohesively with co-workers as part of a team.
work with minimal supervision.
maintain confidentiality of guest information and pertinent hotel data.
Understand market segmentation, yield and inventory management.
Preferred Qualifications
Bonus Eligible
City Stowe
State Vermont
Job Type Full Time
Type of Position Mid and Senior Level ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
Destination Hotels & Resorts
National Sales Manager
Property Stowe Mountain Lodge
Company Introduction Destination Hotels & Resorts began in 1972 with the development and management of condominium resorts. Since then, we have grown to become consistently ranked as one of the top ten hospitality & property management companies in the country (ranked by Hotel Business Magazine) with more than 9,300 employees, over 9,600 hotel rooms and condominium units, and more than $2.2 billion in assets under management. We are a wholly owned subsidiary of Los Angeles-based Lowe Enterprises, a privately-held, national real estate organization active in commercial and hospitality property management investment, and development. Since its inception, Lowe has been responsible for more than $16 billion in assets nationwide.
Destination Hotels & Resorts fosters a creative, entrepreneurial and energetic work environment where people come to work and have the opportunity to make personal contributions to the business in which they work. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization, while accepting full responsibility and accountability. Your role will be integral to the success of meeting our clients expectations and the continued growth of the company. We strive to create a work place culture that values family, work life balance, and community. We help develop our associates and provide support for them to be professionally successful and to have future growth opportunities predicated on that success.
Property Introduction Stowe Mountain Lodge , the newest preeminent mountain resort to open in New England in more than 50 years, has expanded boasting more than 300 tastefully appointed accommodations. Surrounded by 2,000 acres of environmentally protected pristine Vermont land, Stowe Mountain Lodge offers a luxurious, four-season resort experience amidst a quintessential and historic New England setting. World-class services and five-star amenities greet guests, such as spacious guest-rooms with breathtaking mountain vistas, a 21,000 square foot spa and wellness center, an 18-hole Bob Cupp wilderness golf course and an artisan-inspired restaurant featuring farm-to-table seasonal cuisine. In addition, Stowe Mountain Lodge provides the perfect base camp for unlimited year-round alpine adventure. Located ski-in/ski-out to Stowe Mountain Resort featuring the legendary Front Four ski terrain, the Lodge has helped bring Stowe back to its glory as the ski capital of the East. This extraordinary address is also home to other world-famous recreational activities such as hiking and snow-shoeing excursions led by an in-house experts, mountain biking, horse-drawn carriage rides, and farm-to-table cooking demonstrations with the Solstice Executive Chef. A bustling pedestrian esplanade boasts high-end shops and boutiques, a performing arts center and breath-taking views of the mountain.
Job Description
JOB OVERVIEW
To increase hotel revenue by assisting in the development and implementation of solicitation programs in line with the hotel financial objectives and targets. The Sales Manager generates business from the market segments in assigned personal territory.
ESSENTIAL JOB FUNCTIONS
Establish and maintain active working partnerships with the sales & reservations departments of key Travel Partners.
Initiate and implement sales promotional programs with travel partners
Broaden productive client base and increase awareness of hotel.
Conduct personalized sales campaigns within designated territory to promote the hotels, programs, packages and special promotions.
Coordinate and participate in trade shows / seminars aimed at hotel target markets.
Maximize exposure through creative promotion both during and pre /post event.
Aggressively solicit and follow up on leads generated.
Actively participate in key trade & business associations to generate business leads and increase hotel visibility.
Preparation and presentation of business proposals, which meet clients'' needs and expectations and provide alternatives.
Follow up on group business (pending, tentative and booked) to ensure client satisfaction and materialization at hotel.
Keep abreast of market trends, competitor''s activities and guest/client feedback.
Respond to all correspondence to clients.
Make sales calls.
Make sales presentations
Manage key accounts.
Attend, participate and/or lead pre-convention meetings
Greet guests during events.
Monitor office administrative support personnel.
Train others in the Sales Call Process.
Understand room types, rate and codes.
Make room reservations.
Conduct site visits.
Attend trade shows.
Entertain clients.
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Maintain complete knowledge of correct maintenance and use of equipment.Use equipment only as intended.
Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Greet guests during events.
Maintain positive guest relations at all times.
Resolve guest complaints, ensuring guest satisfaction.
Access all functions of computer
Answer telephone.
Make telephone calls to specified individuals as requested by the Director of Sales and Market.
Prepare correspondence, memos, proposals, contracts and reports.
Document all guest requests/complaints and communicate such to respective personnel for proper handling.Follow up on guest satisfaction.
Maintain confidentiality and security of specified hotel information, correspondence, reports and files.
Create Sales/Press kits
Required Qualifications
College degree.
3
years Hotel Sales Manager experience.
Strong managerial and supervisory skills.
Compute accurate mathematical calculations.
Fluency in English both verbally and non-verbally.Ability to:
communicate in a clearly and affectively with guests, clients and co-workers in both written and verbal forms.
perform job functions with attention to detail, speed and accuracy.
prioritize and organize.
be a clear thinker, remaining calm and resolving problems using good judgement.
follow directions thoroughly.
understand guest s service needs.
work cohesively with co-workers as part of a team.
work with minimal supervision.
maintain confidentiality of guest information and pertinent hotel data.
Understand market segmentation, yield and inventory management.
Preferred Qualifications
Bonus Eligible
City Stowe
State Vermont
Job Type Full Time
Type of Position Mid and Senior Level ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
